Select the items to return
Enter your Order Number (including the "JC") and Shipping Zip Code to begin.
How it Works
Get a refund confirmation
Send it off within 3 days
Is it easy to return items?
Yes, Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email.
When will I get my refund?
Once your items are receive, you'll receive a confirmation email within 24 hours. Our returns center will work as quickly as possible to initiate your refunds after that. Please allow 7-10 business days for the refund to appear in your account.
Can I do an exchange?
Yes. For items not marked as final sale, you can process an exchange during the returns process.
What items are returnable?
Items purchased in the last 30 days that are not listed as final sale. Our Holiday Returns Policy allows for returns up to January 31 on items purchased between November 1 and December 31.